The Product Picnic

Writing on UX and product management to connect current events with works so old that they are new again.

The process is the point

Using LLMs to rush the design process to the output at the end cuts out the very feedback loop that makes design worth doing in the first place.

Elevating quantitative methods above all other ways of informing decisions is a great example of "making things worse by making them better."

Like our products, visual artifacts should be designed to fit their audience and purpose. That purpose is not "so that someone can look at it."

UX teams are optimizing themselves into being bad at UX.

User research would have prevented this week's extremely expensive mistakes - but leaders are determined to keep making them.

The inaugural post of the Product Picnic newsletter