You'll never be able to make effective trade-offs without thinking holistically about the entire system, and the other people within it
Algorithmic search has pushed both users and designers towards design patterns that use removing friction as an excuse to take away control. But some tools are bringing thoughtfulness back.
Using LLMs to rush the design process to the output at the end cuts out the very feedback loop that makes design worth doing in the first place.
Elevating quantitative methods above all other ways of informing decisions is a great example of "making things worse by making them better."
Like our products, visual artifacts should be designed to fit their audience and purpose. That purpose is not "so that someone can look at it."
UX teams are optimizing themselves into being bad at UX.
User research would have prevented this week's extremely expensive mistakes - but leaders are determined to keep making them.
The inaugural post of the Product Picnic newsletter