Design is about empowering users to do what they want, not making them do what we want.
User Agency
Oct 5, 2025
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6 min read
Big tech is divesting from user-centered design, and getting into hot water with the law.
LLMs
+1
Aug 24, 2025
10 min read
Without thoughtful guard rails, asking people to clean up after machines doesn't make machines better — it makes people worse.
Aug 1, 2025
"Inevitability" means design decisions are no longer informed by user needs; now they are unilaterally imposed. The users are the ones being designed.
Feb 28, 2025
5 min read
Algorithmic search has pushed both users and designers towards design patterns that use removing friction as an excuse to take away control. But some tools are bringing thoughtfulness back.