Systems Thinking
+1
Nov 23, 2025
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7 min read
A usable product starts with the conceptual model, but designers have "optimized" that work out of the profession. It's time to bring it back.
Nov 15, 2025
Break out of the feature delivery mindset and attend to the architecture and maintenance of the product.
Problem Design
Nov 9, 2025
6 min read
Well-designed meetings are just as important to our work as well-designed artifacts.
LLMs
Nov 2, 2025
8 min read
Andy Jassy wants you to think that velocity can make up for lack of strategy. But "build, measure, learn" only works if you're willing to learn.
Oct 27, 2025
No amount of outputs will help maintain unbroken intent all the way through to delivery.
Teamwork and Leadership
Oct 19, 2025
If you want to do strategy, you must be willing to do process transformation first.
Oct 12, 2025
Action for the sake of action feels good, but the path of least resistance leads you to surrender your own agency.
User Agency
Oct 5, 2025
Big tech is divesting from user-centered design, and getting into hot water with the law.
Feedback Loops
Sep 27, 2025
Local throughput optimization always externalizes costs onto downstream colleagues.
+2
Sep 21, 2025
Cutting down on collaboration tricks you into thinking you're going faster, but it destroys the divergence effects that make the design process valuable.
