Writing on UX and product management to connect today's discourse with classic insights that the industry forgot.
Systems Thinking
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Jan 24, 2026
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7 min read
It's easy to prototype and so everyone is prototyping, without really knowing why they are doing it.
Problem Design
Jan 18, 2026
Skipping to designing the solution before you have adequately designed the problem is not speeding you up, but slowing you down.
Jan 11, 2026
11 min read
The stories we are telling around user research and LLMs have locked us into a doomed framing. Reject the very notion that it is "better than nothing."
Jan 4, 2026
Being able to quantify outcomes doesn't make them meaningful. Moving past artificial metrics requires building shared intention with colleagues.
Dec 26, 2025
6 min read
The causes of burnout are systemic. You can't get out of it just by trying harder.
LLMs
Dec 20, 2025
The backlash against "AI-in-everything" is rising. Only execs are surprised.
