Writing on UX and product management to connect today's discourse with classic insights that the industry forgot.
Teamwork and Leadership
Dec 7, 2025
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9 min read
Process can add friction, but trying to get rid of friction by getting rid of process dooms design to irrelevance.
Systems Thinking
+1
Nov 23, 2025
7 min read
A usable product starts with the conceptual model, but designers have "optimized" that work out of the profession. It's time to bring it back.
Nov 15, 2025
Break out of the feature delivery mindset and attend to the architecture and maintenance of the product.
Problem Design
Nov 9, 2025
6 min read
Well-designed meetings are just as important to our work as well-designed artifacts.
LLMs
Nov 2, 2025
8 min read
Andy Jassy wants you to think that velocity can make up for lack of strategy. But "build, measure, learn" only works if you're willing to learn.
Oct 27, 2025
No amount of outputs will help maintain unbroken intent all the way through to delivery.
